Solved TD-23893: Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

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abota
Switzerland
Posts: 6
Joined: 29 Sep 2017, 08:55
Location: Zurich, Switzerland

TD-23893: Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

Post by abota » 11 Jan 2018, 10:47

Hi everyone,

One of our Customers is upgrading their Clients to Win10 Build 1709. We have the strange effect there that the TD Application crashes when setting the ROW_Selected Flag in a TableWindow to FALSE inside the SAM_AnyEdit Event of a Checkbox Column (see attached sample, crashes at client site when clicking the checkbox). Also in the Eventlog there is an error entry pointing to kernelbase.dll.

It seems though its only happening on their OS-Image (for Lenovo Notebooks), i cannot reproduce it on my home pc with the same win10 build. So it could be because of specific Lenovo-Drivers. Does anyone have a tip how we can find out what is causing the crash or can anyone that has updated win10 to 1709 reproduce the crash?

Regards,
Alex
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Dave Rabelink
Founder/Site Admin
Founder/Site Admin
Netherlands
Posts: 691
Joined: 24 Feb 2017, 09:12
Location: Gouda, The Netherlands

Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

Post by Dave Rabelink » 11 Jan 2018, 12:09

Hi Alex,

I do not see anything wrong with the source, except a strange/suspicious hex block in at the start of the file.
(can be inspected using a text editor).

I removed it. Please test this source. It is just a tryout to be sure the source is not corrupted in anyway.

Win10_1709_Crash_Try1.zip
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Regards,
Dave Rabelink

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abota
Switzerland
Posts: 6
Joined: 29 Sep 2017, 08:55
Location: Zurich, Switzerland

Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

Post by abota » 11 Jan 2018, 12:39

Hi Dave,

Thanks for the answer. Its maybe because i uploaded as .app instead of text. I cant really test at the moment as im not at the customer site, but will do once im there again. I dont think its this though as it not only happens in this Testprogram but also in the 'real' Application and it works fine on older win10 build and win 7.

I also created a Ticket on the Opentext Site to see if they have any tips how to find the cause.

Thanks,
Alex

abota
Switzerland
Posts: 6
Joined: 29 Sep 2017, 08:55
Location: Zurich, Switzerland

Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

Post by abota » 11 Jan 2018, 14:10

Opentext was able to reproduce this. Its logged as

TD-23893
Table Window crashing when on SAM_AnyEdit the ROW_Selected flag is set using SalTblSetRowFlags this only on WIN10 Creators Update

Dave Rabelink
Founder/Site Admin
Founder/Site Admin
Netherlands
Posts: 691
Joined: 24 Feb 2017, 09:12
Location: Gouda, The Netherlands

TD-23893: Crash under Win10 Fall Creators Update (build 1709) TD7.0.3

Post by Dave Rabelink » 13 Jul 2018, 17:58

This defect is fixed in TD 7.0.5
Regards,
Dave Rabelink

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