Solved TD-21995: RTF Print Problem Leak User Objects

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Bonus83

TD-21995: RTF Print Problem Leak User Objects

Post by Bonus83 » 19 Feb 2015, 17:04

Hello,

TD 6.2 SP3

we have an problem with the rtf usage within a report. Every time we print a document, the application allocates 4 user objects.
Seems to be no dedicated problem to a function. I can reproduce the problem with SalReportPrint, SalReportPrintToFile, SalReportPrintToFileEx and SalReportView.

We using SalReportPrint for 5000 per day and the application crashes after 2000-2500 due to windows server allows 10000 user objects only.

Attached an example.

Urgend help needed

Thank you
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Bonus83

Re: TD-21995: RTF Print Problem Leak User Objects

Post by Bonus83 » 03 Mar 2015, 13:59

Anybody else having this issue?
Anybody useing RTF elements?

Jean-Marc Gemperle

Re: TD-21995: RTF Print Problem Leak User Objects

Post by Jean-Marc Gemperle » 10 Apr 2015, 11:36

Hi

Thanks for the report and testcase; with it I could reproduce your issue

Regards
JM

TD-21995
Reportbuilder RTF print leaks USER objects Objects
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VEspinal

Re: TD-21995: RTF Print Problem Leak User Objects

Post by VEspinal » 10 Apr 2015, 18:19

HI:

Please see attached modified TD 6.2 reprocase as a workaround.

Please see video as well.

Thanks,
Victor Espinal
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Bonus83

Re: TD-21995: RTF Print Problem Leak User Objects

Post by Bonus83 » 13 Apr 2015, 10:45

Hi,

i tried your EXE and this is not working on my machine.
Please see attached video. The user objects are still increasing.

I have your Version of TD installed (I mean my apt files now have the same "File Version" like yours)

I also tried the Call SalReportClose(hWndNULL) in my program, but there is no change.

Couldn't find anything else you changed which seems to be related to this issue.

Any advice?

Thank you
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Bonus83

Re: TD-21995: RTF Print Problem Leak User Objects

Post by Bonus83 » 14 Apr 2015, 16:36

Hi,

tried it now with folling versions without any success.

TD 6.2 SP 2
TD 6.2 SP 3
TD 6.2 SP 3 UPD 1
TD 6.3

Regards

VEspinal

Re: TD-21995: RTF Print Problem Leak User Objects

Post by VEspinal » 14 Apr 2015, 18:18

Hi:

I've stated before, I am using TD 6.2 no SP at all and works fine for original reported "User Objects" and GDI Objects as well.

I am re-sending again the modified apt, exe, rpt and video as well.

Thanks,
Victor
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Bonus83

Re: TD-21995: RTF Print Problem Leak User Objects

Post by Bonus83 » 15 Apr 2015, 10:02

Hi,

thank you for the hint regarding TD6.2 without SP.
You are right that the user objects are not increasing.

But if I print to PDF (with your version) the GDI objects are increasing.
This was solved with SP2 (I think) but the problem with user objects exists.

So both solutions result in a crash after a while.

I have to mention that using a version prior to TD6.2 SP3 is no option for us due to a couple of problems are solved by the SPs regarding print and unser interfaces.

Regards

VEspinal

Re: TD-21995: RTF Print Problem Leak User Objects

Post by VEspinal » 15 Apr 2015, 17:26

You are welcome.

The defect TD-21995: Reportbuilder RTF print leaks USER objects Objects, was scheduled to be fixed on TD 6.2 SP4

Cheers
Victor

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