TD-10948: App Crash RepBi52.exe on Windows 7

[elime]

Hi there

Report Builder crashes on a new built windows 7 machine.
We tested on several machines none of them worked. (see below the app-crash message)

Can anyone help out?

thnx
Eliane

Code: Select all

-   System  
       
-   Provider  
         [ Name]    Application Error  
       
-   EventID   1000  
         [ Qualifiers]    0  
       
  Level   2  
       
  Task   100  
       
  Keywords   0x80000000000000  
       
-   TimeCreated  
         [ SystemTime]    2011-01-26T12:37:29.000000000Z  
       
  EventRecordID   609  
       
  Channel   Application  
       
  Computer   WST10800061.ENG.ZKB.CH  
       
  Security  
-   EventData  
        RepBi52.exe  
        5.2.2.21679  
        4c86016d  
        im8PDF.dil_unloaded  
        0.0.0.0  
        4a8af3ed  
        c0000005  
        043ad04f  
        c40  
        01cbbd55bc52aa60  
        C:\Program Files\Unify\Team Developer 5.2\RepBi52.exe  
        im8PDF.dil  
        08ed0fc8-2949-11e0-b0b4-0050568e42a2

[Mike Vandine]

Hi,

This looks like known defect TD-10948. This was fixed with EMP5259, which was a consolidated patch for TD5.2 SP2. Do you have a GLS contract (i.e. license support)? If so, we can get you this EMP.

The readme for that EMP states:

* TD-10948:
Please remove files im8pdf.dil and im8xpdf.del from your
Team Developer 5.2-SP1 installation AFTER installing the
files in this patch.

Best regards,

Mike