Application crash

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EwaldP
Austria
Posts: 376
Joined: 07 Mar 2017, 08:00
Location: Austria

Application crash

Post by EwaldP » 19 Mar 2020, 14:39

Hi Guys,
One of our customers reported several application crashes. The strange thing is that only one user can report these crashes. The users work on a terminal server (2016) and load the program from a network drive. Sometimes it happens by clicking a button, sometimes the user types on the keyboard, there is no procedure when it comes to the crash. Everytime the same error box.
OBJ_NULL Schneeberger.png
Any hints?
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Ewald P. Palmetshofer
EDV-Hausleitner GmbH
4020 Linz
www.edv-hausleitner.at

Dave Rabelink
Founder/Site Admin
Founder/Site Admin
Netherlands
Posts: 2924
Joined: 24 Feb 2017, 09:12
Location: Gouda, The Netherlands

Re: Application crash

Post by Dave Rabelink » 14 May 2020, 08:38

I suggest to use TDProfiling tool and run the profiled version at the production site.
It will generate extensive trace and will show the last functionality executed at the moment the error occurs.
You can then investigate the source which is executed to see if there is anything suspicious.

https://wiki.tdcommunity.net/index.php/ ... _Profiling
Regards,
Dave Rabelink

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