Solved TD-20891: SalReportPrintToFile to PDF

Report bugs and possible workarounds.
aeintveld
Netherlands
Posts: 65
Joined: 22 Mar 2017, 16:03
Location: The Netherlands

Re: TD-20891: SalReportPrintToFile to PDF

Post by aeintveld » 31 May 2014, 21:04

Any news on the PDF issues?
Not sure I can wait for TD62 SP3, maybe you could put it in an EMP?

Regards,

Alexander

Sunil

Re: TD-20891: SalReportPrintToFile to PDF

Post by Sunil » 04 Jun 2014, 04:58

Hello Support.

Is there any EMP available for this or fixed in TD62 SP2.

Regards.
Sunil

Mike Vandine

Re: TD-20891: SalReportPrintToFile to PDF

Post by Mike Vandine » 09 Jun 2014, 23:24

Hi all,

FYI, we are changing from EMPs to 'Updates'.

This is schedule for the first update to TD6.2 SP2. I will let you know when it is available to download.

Best regards,

User avatar
H3PO4
Germany
Posts: 241
Joined: 10 Mar 2017, 07:53
Location: Rohlstorf, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by H3PO4 » 10 Jun 2014, 13:53

+100 :-)

Dietmar
Germany
Posts: 102
Joined: 12 Apr 2018, 14:47
Location: Bielefeld, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by Dietmar » 11 Jun 2014, 10:21

+1

Dietmar
Germany
Posts: 102
Joined: 12 Apr 2018, 14:47
Location: Bielefeld, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by Dietmar » 29 Jun 2014, 07:44

Any idea when this update will be ready?

DIetmar Teich

Mike Vandine

Re: TD-20891: SalReportPrintToFile to PDF

Post by Mike Vandine » 30 Jun 2014, 05:34

Both TD-20891 (image mixing) and TD-20892 (PDF size) are confirmed fixed and will be in the UPD622.1 release, scheduled for 14 July. Please note that this is a *target date* and this could slip based on regression testing, etc.

TD-20849 (MAC problems) has been pushed back to TD6.3.

Best regards,

Dietmar
Germany
Posts: 102
Joined: 12 Apr 2018, 14:47
Location: Bielefeld, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by Dietmar » 30 Jun 2014, 07:07

These are really bad news for us because MAC problems are much more important for us.
Our customers dont take care of PDF size, but they have a lot of additional work with non printable PDF on MACs.
Now we have to tell them that there will be no solution for at least another 6 month or so.
I am sure that we will loose even more customers due to this issue, some of our important customers announced this.
Now we have to think about other plans for our survival.

Dietmar Teich

Mike Vandine

Re: TD-20891: SalReportPrintToFile to PDF

Post by Mike Vandine » 30 Jun 2014, 07:12

Hi Dietmar,

I was surprised as well when I saw the status of this one.

Let me see what I can do...

Best regards,

Mike

Mike Vandine

Re: TD-20891: SalReportPrintToFile to PDF

Post by Mike Vandine » 30 Jun 2014, 07:59

Hi Dietmar,

I have just escalated this to EMP622.3. Let's see if I can get agreement with Development on this addition.

Best regards,

aeintveld
Netherlands
Posts: 65
Joined: 22 Mar 2017, 16:03
Location: The Netherlands

Re: TD-20891: SalReportPrintToFile to PDF

Post by aeintveld » 30 Jun 2014, 20:37

I agree that TD-20849 should be fixed asap
This is an absolute showstopper for me for TD6.2 as well.

Regards,

Alexander in 't Veld

Dietmar
Germany
Posts: 102
Joined: 12 Apr 2018, 14:47
Location: Bielefeld, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by Dietmar » 21 Jul 2014, 12:05

Hi Mike,

3 weeks are gone, have you got any news for us?

Dietmar

Mike Vandine

Re: TD-20891: SalReportPrintToFile to PDF

Post by Mike Vandine » 31 Jul 2014, 03:19

Hi all,

After much discussion between Development and my Manager it's been decided that we won't be providing an EMP for this issue.

We're changing our processes in an attempt to give customers a better service by scheduling releases in advance.

EMPs for issues that do not involve production or development *down* situations cause delays in our release cycle due to constant interruption to the development work.

Therefore we've started delivering more frequent updates for TD6.1 and 6.2 which will hopefully help our customers better plan their own release cycles as well. Updates for TD will become available on a monthly basis and Service Packs will come out after every two updates for a specific version.

As of now, here's our planned release cycle for TD6.1 and TD6.2:

Update name/Target Release Date

6.2 SP2 Update 1: just released
6.1 SP5 Update 1: August 31st
6.2 SP2 Update 2: September 14th
6.1 SP5 Update 2: October 14th
6.2 SP3: November 14th
6.1 SP6: December 14th
6.2 SP3 Update 1: January 14th

This defect is currently set to be fixed in the SP3 release.

Best Regards,

Mike

Dietmar
Germany
Posts: 102
Joined: 12 Apr 2018, 14:47
Location: Bielefeld, Germany

Re: TD-20891: SalReportPrintToFile to PDF

Post by Dietmar » 16 Nov 2014, 09:05

Hi Mike,

are there any news about PDF problems.
Our customers have to deal with this problem for more than 6 month.
Update 6.2 SP3 was annouced for November 14th to solve this problem.

Dietmar

Sunil

Re: TD-20891: SalReportPrintToFile to PDF

Post by Sunil » 19 Nov 2014, 21:16

Hi,

I am facing this issue since TD60 , TD62 SP3 schedule date was 14-Nov-2014 . Any progress on release.

Regards.
Sunil

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